COLONIAL ELECTRIC SUPPLY COMPANY
Energy Rebate Terms
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2. PROGRAM AUTHORITY; NO GUARANTEE. Eligibility, incentive amounts, and final approval are determined solely by the applicable utility and/or its Program administrator. Program rules may change or terminate without notice. Colonial does not control Program rules and does not guarantee incentive approval, amount, or processing timeline.
3. CUSTOMER AND CONTRACTOR RESPONSIBILITIES. Customer and Contractor agree to comply with all Program requirements, including (as applicable) service-territory rules, product eligibility, quantity limits, customer eligibility, and any minimum customer contribution requirements. Customer and Contractor must provide accurate and complete information and supporting documentation upon request (examples include jobsite address, utility account verification, proof of installation, photographs, invoices, serial numbers, and Program forms/worksheets).
4. INSTALLATION DEADLINE (45 DAYS). All rebated material must be installed within forty-five (45) days of the Colonial invoice/purchase date, unless the Program requires a shorter deadline. If a Program permits a longer deadline, the 45-day requirement still applies unless Colonial approves an extension in writing.
5. VERIFICATION, AUDIT AND INSPECTIONS. Customer and Contractor must cooperate with any verification, audit, or inspection requests by Colonial, the utility, or the Program administrator. Colonial may request installation proof at any time during the verification window established by the Program
6. CHARGEBACK FOR DENIED/REDUCED INCENTIVES. If a Rebate is denied, reduced, rescinded, or deemed ineligible for any reason—including failure to install within 45 days, failure to provide documentation, failure to meet Program requirements, or utility/administrator determination—Colonial reserves the right to charge back, and Customer/Contractor agrees to pay, the full Rebate amount (or the disallowed portion) to the Customer and/or Contractor. Chargebacks may be applied via invoice adjustment, account debit, reversal of a credit memo, or separate billing. Payment is due per the Customer/Contractor’s standard payment terms with Colonial.
7. ENFORCEMENT; MISUSE. Colonial may suspend or revoke participation in incentive programs for Customers or Contractors with repeated non-compliance, excessive chargebacks, or suspected misuse.
8. TAXES AND OTHER FEES. Sales tax and other applicable fees may be calculated based on pre-incentive pricing where required by Program rules or applicable law. Any required minimum customer contribution remains the responsibility of the Customer/Contractor.
9. LIMITATION OF LIABILITY. To the fullest extent permitted by law, Colonial is not liable for indirect, incidental, or consequential damages, or for utility decisions, rule changes, processing delays, or lost/unrealized incentives. Colonial’s total liability related to a rebate transaction will not exceed the incentive amount applied to the transaction. .
10. ACCEPTANCE. Purchase of rebated material from Colonial, submission of a claim through Colonial, or an invoice from Colonial showing an Incentive constitutes acceptance of these Terms & Conditions.
APPENDIX A — COVERED UTILITIES (AS OF THE VERSION DATE). These Terms apply to applicable Programs (instant, midstream, and/or prescriptive) offered by the following utilities/program administrators in Colonial’s served markets, as applicable:
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